2026: General Discussion

[Themeparksandy1981]

If my pass is active, I will go potentially..
But at the moment I am in the dark there as the portal and my pass don't tell me when it expires. Time to email guest services

If you login to your account it lists when your passes run out

 

[BigCraig]

Transaction page shows the date of purchase - not when it expires. Pass expires 12 months after first use/scan of said pass. The page DOES NOT state expiry date.

 

[Themeparksandy1981]

See mine expired on the 31st December and I got to Friday to renew at the discount price.

 

[WK4]

Mine doesn't say when it expires either. We do have a carers pass which they initially put to the end of the year and I got an email about that expiring, so assume that will happen with our other ones. Such a dreadful website. It also has all our old passes on there as well which is confusing.

 

[Elise]

If you login to your account it lists when your passes run out

Mine doesnt On that page where yours has the date mine doesnt have it... Only shows the Identifier.

I think theres an issue with the system as a few people have reported it as an issue.