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General Passholder Discussion

Hey,

I am trying to buy a new season pass, my wife has an account already, but when I use the ‘search by existing member’ it says I cannot link as it does not have the required information. She has uploaded a photo already. Any ideas what else?
 
Wimc99 said:
Hey,

I am trying to buy a new season pass, my wife has an account already, but when I use the ‘search by existing member’ it says I cannot link as it does not have the required information. She has uploaded a photo already. Any ideas what else?
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Email guest services on this case I'd say.
The new system is unfortunately not very good and theres not much information/support past the lovely CS team.

I've had to email them because I don't have expiry dates anywhere on my pass page.

Much preferred the old system
 
The ride ops won't be happy with this! That's where some of them start their day, and sometimes finish it on late closing days, whilst waiting for a lift home. ;)
 
Not sure when they ended, but I have seen on the website 'animal experiences coming soon, so maybe they are being replaced, but surely the saving of £2 per game of golf will outweigh the loss of the say £20 saving on animal encounters that you can't get (cough sarcasm). For the majority of passholder interested in the golf it is a bonus, not really a massive perk as the value is only £2
 
Pete999films said:
Not sure when they ended, but I have seen on the website 'animal experiences coming soon, so maybe they are being replaced, but surely the saving of £2 per game of golf will outweigh the loss of the say £20 saving on animal encounters that you can't get (cough sarcasm). For the majority of passholder interested in the golf it is a bonus, not really a massive perk as the value is only £2
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and the ball ache of having to walk up to the hotel to play the golf as well...
 
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